Insights.
Notes on Power Apps, Power Automate, licensing and the spreadsheets growing businesses run on, written from the finance side. Older articles date from before the October 2026 rebuild and are being brought up to date.
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How Power Automate Actually Helps a Small Service Business
Automation is not about doing more work. It is about removing the work that should never have been human work in the first place.
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Why Most Agency Owners Underprice Their Work
The rate reflects the founder’s fear of losing the deal. It rarely reflects what the work is worth.
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What Clients Actually Want From a Professional Services Firm
The deliverable is what the client bought. It is not what makes them stay.
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The Three Conversations Every Consulting Firm Avoids Having
The health of a consulting business is not measured by the projects it wins. It is measured by the conversations it does not avoid.
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How Consulting Firms Lose Clients They Should Have Kept
The engagement ends. The relationship is not ended. Nobody decides anything. The next project goes to someone else.
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How to migrate from spreadsheets to a proper business system
Moving the data is a quarter of the job. The rest is lifting out the structure, rules, decisions and dependencies the spreadsheets have been…
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What Microsoft Power Platform actually costs a small business
The licence, the build and the operating cost, with real UK figures for a ten-person team. The licence is the smallest of the three.…
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How to Build a Business That Runs Without You in the Room
The honest test is not whether you can step away. It is what continues to happen while you do.
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The Difference Between a Growing Business and a Scaling One
Growth adds revenue. Scaling changes how the revenue is added.
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What a CRM Cannot Do For You
A CRM is a record of decisions that have already been made. It is not the decisions themselves.
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How Recruitment Agencies Lose Placements They Should Have Won
The candidate was right. The client was ready. The system between them was not.
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The Handover Problem: Why Deals Get Lost Between Sales and Delivery
The deal does not die in the pipeline. It dies in the silence after the contract is signed.